Your shopping bag
is empty.
 
 

Our Policies


  Payment Options

For orders within the United States, we accept Paypal (credit card orders may be placed through Paypal without signing up for a Paypal account).

For orders outside the United States, please contact us directly by e-mail to proceed with payment options.

Shipping

Only Elegance offers for secure and prompt delivery with the USPS within the United States and UPS or USPS for overseas deliveries. If you require expedited shipping (i.e. next-day delivery), please contact us before placing your order to discuss your options/pricing.

We ship all orders within 5 working days of receiving notification of payment for your purchase.

Our Guarantee

We stand behind our products and our customers.  That is why we have a 100% satisfaction guarantee on every purchase.   If, for any reason, you are not completely satisfied with your purchase, we will exchange it for you.


Returns and Exchanges

Your satisfaction is our top priority.  We offer high quality handmade jewelry, and we want you to be pleased with your purchase.  If for any reason you are not satisfied, please contact us by e-mail within seven (7) days from the receipt of your shipment with your request.

We will gladly exchange the item being returned if it is in its original condition for an of equal or greater value than the item being returned.   If the exchange item is of greater value, you will be responsible for the amount of the difference.   We will e-mail you the new balance due, including shipping costs.

Packaging Your Return

Please securely wrap the return item in its original package and insure the item for the full value.  We cannot be responsible for returns that are lost or damaged during return shipping.  The customer is responsible for all fees incurred related to return shipping.


PLEASE NOTE:  Items that show signs of wear, are altered, or have been damaged in any way will not be accepted for return.

Should you need to contact us for any reason, please send us an email.

 

Privacy Promise


  At Only Elegance, we want you to know how we handle the information you send us via the Internet.  Our Privacy Policy adapts to the Internet's dynamic environment.  We keep you informed by updating this Privacy Policy as our procedures change.  Please review it occasionally to remain informed.


Form-submitted Information
We retain information provided by our visitor, such as registration information, transaction information (e.g., dates on which customers made purchases, amounts and types of purchases) and contact information (e.g., name, address, phone number).

On request with verification, we will give the visitor a reminder with unique identifier information (e.g., customer number or password).


Telephone Numbers
Visitors who provide their telephone numbers online will only receve business-related telephone contacta e.g. orders, billing, etc. from Only Elegance. Your telephone number will not be shared with any other entity.


Security
We use industry-standard SSL encryption technologies when transferring and receiving customer data/orders.  We use the secure services of Paypal for all payment processing.